Monday, August 21, 2023

Questions you should ask at your job interview

Hi, mommies who are looking to go back to work after years as a homemaker! Yes, I've been getting your questions about what it's like to jump back in the rat race and I'm taking my time to respond. I'm not ignoring you! I just really don't know how to answer the question because my experience is wholly mine - the industry, the salary, the hours, the coworkers, the way I'm adjusting, the way my family is adjusting. 

There are so many aspects to being employed again so it's a complicated question to answer. What matters to me may not be important to you. What makes me unhappy may be something you're praying for. So since my experience may not apply to you, I don't know how to navigate the subject. I'll write a blog post about it once I figure out how I feel.

I've always been a working mom, but for the last 10 years,
I was a work-at-home mom with my own business.
Working for a company is a whole different animal.


So you asked me 3 questions: 
  • "What's going back to work like after all these years?" No answer yet. 
  • "Where do you work?" I know I promised to reveal my new job as soon as I get regularized, but I just quietly decided that I want to still be known for my work as a writer, editor, author, and Lean In co-founder. My job isn't a secret. I just don't think my day job needs to be broadcast.
  • "How do I answer the interviewer when they say, 'Tell me about yourself'?" Answer below! And I'll add tips on how to ask questions, too!   

Company: Tell me about yourself.

I'll be honest. Every time I hear this, my first reaction is, "Did you not read my CV?!" My HR friend said they scan dozens of CVs so, no, they don't recall anything about you at all. So a succinct introduction helps them mark your application as a go or a no.

Here's how I answer: 
1. I give them a brief background of what I've been doing,
2. I talk about something I'm passionate about,
3. I list a few of my skills and strengths that are relevant to the position,
4. I say what I hope to achieve in my career, not necessarily in their company but it helps if you can connect them.

So here's an example: 

"Hi, I'm Frances. I'm a writer and editor. I've contributed to and edited content in magazines, websites, and e-commerce sites for the last 20 years. I do this very well and quickly, too. I live for deadlines! I have also led teams, and managing people is something I'm good at and truly enjoy. Even my hobbies are about writing and people. I wrote a book about marriage and motherhood. I also have a blog where I try to empower and inspire other moms like me because I'm passionate about helping other women. That's why I co-founded Lean In Manila, which supports women in their work. That's also why the communications manager position you have open interests me. Not only is communications my specific skill set, but I also know your company has helped thousands of Filipinas improve their lives and I want to see how I can be part of that."   

That's tweakable. Like I said, I just say what's relevant to the position. Now go, try it out. Write down your answer and rehearse it a bit. It's not so hard because you're talking about yourself, but you want to write it down so you won't ramble. 

But what about if you didn't work at all because you're a homemaker? Own it! Don't be ashamed. I always tell companies that I'm a mom. It's my most important job! Here's a good article: "How to explain the mommy gap in your resume"

Oh, another tip. Be relatable. If I'm speaking to a Filipino, then I speak in Taglish. I know I have to be professional but I also want a friendly vibe. Check also how the person interviewing you is like - are they friendly, nice, kind? Or are they short, condescending, rude? That already tells you a lot about that workplace! 

I also talk about myself in a happy, proud way because, yes I need a job, but I also want them to see that they need someone skilled, talented, and great to work with - me! That's a first impression you want to make.   

You: So tell me about your company.

Yes, mama. Return the favor! Ask them why they're a good idea. Remember that this job is taking you away from your family for at least 9 hours a day. Is this a place you want to spend that much time in? My work, for example, requires us to be at the office for 10 hours. 

TEN HOURS. 

My youngest boy told me last week, "I did some computing, Mama. You leave at 7:15 and then come home at 6:40. Sometimes even later. That's almost 12 hours you're away. You spend more time at your job than with us." 

💔

Yeah, mamas. I'm doing a lot of thinking. Please pray for me.

😞

Back to the topic. Job interviews are very much like speed dating and you shouldn't forget that you need to get to know who you're going to spend the best hours of your day with. You have power, too, mama. Don't ever let any HR person make you feel desperate.

So when they start winding down the interview and they ask, “Do you have any questions for us?”, please lay them all out!

Ask the important questions!

Here are a few: 

Why is this position open? What happened to the person who used to hold this job?
Very important! Was the person fired - why? Did the person quit - why? They actually won't answer this honestly, unless it's "The previous manager was promoted to director. In our company, good work is recognized and rewarded." 

Why is this a good place to work in? Do you like working here? What's keeping you here?
This is you exploring the work culture and the benefits they offer.

Where is the company headed in 2 to 5 years? 
You want to know their plans and see if these align with yours. Remember, you're a mommy. Things change with every stage of the kids' life, so you want to gauge if your family life will be affected by the company's future plans.

What kind of employee are you looking for? 
Red flag if they say someone who's willing to work beyond their hours!

How is conflict handled? 
Always, always ask this. Sigh.

How do you retain employees? Is there an annual merit increase? How is the promotion process like? 
You want to know if the increase matches inflation. You also want to know how they promote employees - is there tenure required, for example, or will you be required to take on projects that aren't in your job description, or will they ask you to work extra hours?

What are the KPIs?
Don't ever forget this! We all think when we see the job description, "Oh, this is right up my alley. I'll be promoted in no time!" Then you find out your KPIs on your first day of work and you realize they set you up for failure.

What are the next steps?
You want to know if they're going to tell you if you got the job or not, especially if it's a not. Some companies just never let you know.

What else? What else? Let me know in the comments! There’s a lot more, depending on what matters to you. For example, if you're a mom of just one kid and he's old enough and he's doing well in school and has great friends, then maybe spending 10 hours at work isn't such a big deal. But when you have 3 kids and the youngest says he still needs his mama, then...

Sometimes, when I get home and I'm not so exhausted, I cook! My family misses my cooking.

In my case, I asked about medical benefits because I have 3 kids and I got sick last year. Suddenly, health benefits became a priority, which is the second biggest reason I went back to the rat race (the first is regular income - running a business was hard during the pandemic). I liked what the company offered - it was a really good HMO package! - but joke's on me because when I finally got regularized and qualified for HMO, all our family doctors and dentists said they were not affiliated with the particular HMO of our company. So that really, really sucks. 

Some questions should be asked as soon as they come up in conversation. You don't have to wait till the end of the interview to take out your list! But, yes, write down your questions and let them know you want answers. This lets them know you're serious about the job and yourself. 

Remember, a job is a relationship. You're not a slave and your employer is not a dictator. Ask your questions because you need to know what you're walking into. Yes, you want to make a good impression but they need to impress you, too. Will they actually be honest with you? I dunno. But trust your gut.

And then even after all the questions and answers and you finally get hired, you walk into the office and meet your coworkers and you get that sinking feeling in your tummy. "Oh shoot. I've made a mistake." That's okay. There's a probation period of 4-6 months for you... and the company! Yes, you should work hard and give your best, but keep your eyes and ears open and see if the company is giving its best to you, too. 

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